Privacy Policy

When you contact us by email at support@himaly.com, we receive the information you choose to share — such as your name, email address, product model or name, proof-of-purchase details, and the contents of your message. You do not need to create an account or fill in a form to use this site.

• To answer your questions and provide product or warranty support
• To verify purchases and process warranty claims where applicable
• To improve our products and the helpfulness of this site

We do not sell your personal information.

We may use privacy-friendly, aggregated analytics to understand general site traffic (for example which pages are most useful). We do not use these tools to identify individual visitors. Third-party services — such as YouTube for embedded videos and Amazon for product links — have their own privacy policies that apply when you use them.

Product "Buy Now" buttons and video embeds link to Amazon and YouTube. Once you leave himaly.com, those sites' policies apply.

This site is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has shared information with us, contact support@himaly.com and we will delete it.

We limit access to the information you send us to the team members who need it to help you, and we keep it only as long as necessary to provide support and meet our obligations.

To request access to, correction of, or deletion of information you have emailed us, contact support@himaly.com. We will act on valid requests where required by law. This may require us to verify your identity.

We may update this policy from time to time. The latest version is always published on this page.